Casino Plus Terms & Conditions — Full English Version

Casino Plus (hereinafter referred to as "we", "the platform", or "Casino Plus") operates an online gaming platform for players in Bangladesh. These terms and conditions constitute a legally binding agreement between Casino Plus and its members.

By accessing casinoplus.ws, registering an account, or playing any game, you automatically agree to these complete terms and conditions. It is your sole responsibility to read and understand Casino Plus's terms and conditions.

Casino Plus reserves the right to update these Terms & Conditions at any time. Continued use of the platform following any changes constitutes your acceptance of the revised terms.

To open an account with Casino Plus, the following conditions must be met:

• You must be at least 18 years old. Use of Casino Plus by minors is strictly prohibited.
• Each individual may register only one account. Attempting to open multiple accounts may result in all associated accounts being permanently closed.
• All information provided at registration — including your name, date of birth, address, and phone number — must be genuine and accurate.
• Your account login credentials (username and password) must be kept strictly confidential at all times.
• Opening an account under someone else's name or a false identity is strictly prohibited.
• Casino Plus may request identity documents for KYC (Know Your Customer) verification at any time.

After account registration, Casino Plus reserves the right to verify your information. If any details are found to be false or incomplete, the account will be immediately suspended and any pending withdrawals may be cancelled.

Casino Plus supports a range of local payment methods for Bangladeshi players. Deposit rules are outlined below:

• Deposits must be made exclusively from your own bank account or mobile banking service.
• Deposits from third-party accounts are not accepted and such transactions may be refunded.
• Failing to use the correct reference number during a deposit may delay the credit to your balance.
• Casino Plus reserves the right to verify any deposit and may block transactions deemed suspicious.

The following rules apply to withdrawing winnings from Casino Plus. In accordance with Casino Plus's Terms & Conditions, KYC verification is mandatory to complete any withdrawal.

• Your account must be fully verified (KYC completed) before any withdrawal can be processed.
• The minimum withdrawal amount is ৳1,000. Amounts below this threshold cannot be processed.
• Withdrawals can only be processed to the same payment method used for the original deposit.
• Bonus balance cannot be withdrawn directly — the applicable wagering requirements must be met first.
• The maximum withdrawal limit is ৳50,000 per day and ৳2,00,000 per week (separate limits apply for VIP members).
• Withdrawals are typically processed within 15–30 minutes. However, if additional verification is required, processing may take up to 24 hours.

Casino Plus regularly offers a variety of bonuses and promotions. Each bonus is subject to specific terms and conditions. To view the latest promotions, Promotions Page here.

• The welcome bonus is available to new members only and is awarded on the first deposit.
• Bonuses typically carry a wagering requirement of 10x to 35x, which must be completed within a specified time period.
• Multiple bonus claims by the same individual, household, or IP address are not permitted.
• Any attempt to abuse or manipulate bonuses will result in the cancellation of the bonus and any associated winnings.
• Casino Plus reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Winnings from free spin bonuses are generally subject to separate wagering requirements.

While playing on Casino Plus, the following rules must be strictly observed. Casino Plus's fair gaming policy ensures equal opportunity for every player.

• The use of bots, automated software, or any artificial advantage in games is strictly prohibited.
• Misconduct toward other players or dealers in Live Casino games is strictly prohibited.
• In the event of a technical error affecting game results, Casino Plus reserves the right to void the round in question.
• Match fixing or use of insider information in Sports Betting is strictly prohibited.
• All games on Casino Plus are powered by certified RNG technology, ensuring outcomes are completely random and fair.

If you experience any technical issues during gameplay, please contact Casino Plus live chat support. Game history and logs are retained on our end and may be used to resolve any disputes.

Casino Plus reserves the right to temporarily or permanently suspend any member's account under the following circumstances:

• Registering with false information or submitting fraudulent documents during KYC verification.
• Operating multiple accounts under the same identity.
• Misuse or manipulation of the bonus system.
• Money laundering or suspicious financial activity.
• Use of bots or automated software.
• Threatening or abusive behavior toward other members or staff.

In the event of an account closure, Casino Plus will reach a decision following a full investigation. If an account is closed due to a breach of rules, the balance in that account may be forfeited.

Members may close their account at any time by contacting our support team. Any available balance may be withdrawn before closure (subject to applicable conditions).

Casino Plus believes gaming should be purely a source of entertainment. We encourage all members to play responsibly. As part of Casino Plus's terms and conditions, we offer the following responsible gaming features:

• Deposit Limit: Set daily, weekly, or monthly deposit limits for yourself.
• Session Limit: Set time limits on your gaming sessions to avoid excessive play.
• Cooling-Off Period: Temporarily pause your account for a set period of time.
• Self-Exclusion: Exclude yourself from Casino Plus temporarily for a set period or permanently.
• Reality Check: Receive periodic reminders about your gaming time and spending.

Casino Plus takes the protection of your personal data seriously. To read our full Privacy Policy, Privacy Policy Page here.

• Your personal information is used solely for service delivery, verification, and legal compliance purposes.
• Casino Plus never sells your personal information to third parties.
• Information may be disclosed in response to lawful requests from legal authorities.
• Our site uses cookies to enhance your browsing experience.
• All data is secured using SSL encryption technology.

If you have a dispute with Casino Plus, please contact our customer support team first. We aim to provide an initial response to all complaints within 48 hours.

• Step 1: Contact our support team via live chat or email.
• Step 2: If the issue remains unresolved, please complete the formal complaint form.
• Step 3: If unresolved, you may escalate the matter to the relevant regulatory authority.
• In any dispute regarding game outcomes, server logs shall serve as the definitive evidence.

Casino Plus reserves the right to modify these terms and conditions, in part or in full, at any time. Members will be notified of significant changes via email or a notice on the platform.

Continued use of the platform after any changes are published will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions about these terms and conditions, please contact us:

• Email: support@casinoplus.ws
• Live Chat: Use the live chat button at the bottom right corner of the platform.
• Help Center: Help Center page Visit here.

Our support team is available 24/7, seven days a week.